Operation

Your System
runs. Always

Stable Operations for Business-Critical Platforms — Per SRE Principles.

Production systems leave no room for error. We take responsibility for your operations — with clear SLAs, proactive monitoring, and a team that doesn't wait until things are on fire.
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Our sre-approach

99.9%

Availability

99,9% +

Contractual · Measurable · Transparent

Response Time

< 15 Min

For critical systems · P1 Incidents

MTTR-Reduction

- 50%

Through automation & observability

Cloud-Costs

- 25%

Through automation & observability

Taking
Responsibility.

For IT Management and Procurement

We don't operate generic environments. We take responsibility for complex, business-critical platforms — with the expertise that requires.

Linux & Open Source

Enterprise · Long-term Stable · Compliant

RHEL, Ubuntu, Debian ecosystems at enterprise level. Patch management, security updates, lifecycle control — continuous and documented.

Kubernetes / Cloud Native

On-Premise · Hybrid · Multi-Cloud

Kubernetes clusters in any configuration — on-premise, hybrid, or multi-cloud. Operations, monitoring, scaling, and incident response from a single source.

AI & ML Workloads

GPU-Cluster · Inference · Training

GPU clusters and inference infrastructure for productive AI workloads. High availability and performance requirements — reliably operated.

Daten- & Middleware

Datenplattformen · Integration · Messaging

Data and middleware platforms as the critical backbone of modern architectures — reliably operated, proactively monitored, long-term stable.

Not reactive.
Not classical.
SRE.

We're not a classic managed services shop.
We are SREs.

Complete.
Clearly Defined.

For Procurement and IT Management

24/7 Operations

Around the Clock

Follow-the-sun or dedicated team — as required. No shared on-call duty, but defined responsibility with clear escalation paths.

Monitoring & Observability

Proactive · Transparent

Proactive, not reactive — with full transparency. Dashboards, alerting, and regular reports. You see what we see.

Incident Management

RTO / RPO definied

Clear escalation paths, defined RTO/RPO for each system category. Post-mortems after every incident — blameless, learning-oriented, documented.

Patch & Security

Continuous · Compliant

Continuous patch management — compliant and documented. CVE tracking, zero-day response, and regular security reports for your audit.

FinOps

Ongoing Optimization

Cost optimization as an ongoing discipline, not a one-off project. Monthly reporting, active right-sizing, and recommendations on reservation strategies.

Principles,
Not Promises.

Measurable · Structured · For All Audiences

SRE is not a job title — it's a way of thinking. We work according to Google SRE principles, because they're the only framework that addresses stability and innovation pace simultaneously.

Iterative Approach

Measurable objectives, no soft commitments. Every system has defined SLOs — transparently accessible, contractually anchored, reported monthly. No room for interpretation.

Error Budgets

Structure for the trade-off between stability and innovation pace. Error budgets make this tension visible and manageable — instead of ignoring it.

Toil-Reduction

Manual, repetitive work (toil) is systematically identified and automated — not as a one-off project, but as an ongoing responsibility of every team member.

Blameless Culture

Incidents are learning opportunities, not blame exercises. Blameless post-mortems lead to real improvements — instead of fear, cover-ups, and recurrence.

Measurable.
Contractual.

For C-Level and Procurement

99,9% +

Availability
  • Measurable · Transparent
Contractually defined, reported monthly. No room for interpretation — either the target is met or a structured review process takes place.

< 15 Min

Response Time
  • P1 Incidents · Critical Systems
For critical systems. Not "best effort" — contractually defined with clear escalation logic and dedicated responsibilities.

- 25%

Cloud-COSTS
  • Average · After 6 Months
Average cloud cost reduction after 6 months of active FinOps operations. Through right-sizing, reservations, and removal of unused resources.

- 50%

MTTR
  • Mean Time to RecoverY
Halving of Mean Time to Recovery through automation, structured runbooks, and full observability — less manual diagnosis, faster resolution.

Certifications & Standards

BSI Grundschutz
ISO 27001 compatible
GDPR-compliant
NIS2
SOC 2 ready

Ready to
Hand Over
Responsibility?

No Risk. Clear SLAs.

Handing off operations of a system is one of the most important decisions you can make. We take this responsibility seriously — and walk through it with you step by step.
  • Start here

Request Operations

Schedule an initial call — we understand your system landscape, your SLA requirements, and show what a structured operations handover looks like.

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Our SRE Approach in Detail

How we implement SRE principles in practice, which tools we use, and why our blameless culture isn't a buzzword.

SRE-Approach & Plattorm

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